What is your Quality Policy?

Sil-Mid Limited is an international distributor of non-metallic consumables and is considered by its customers as a total service provider. And is committed to providing quality products and associated services to satisfy the needs of our customers.

Sil-Mid Ltd is a "customer focused" organisation.

  • Sil-Mid Limited is ISO9001:2015 / AS9120 certified.
  • Sil-Mid Limited is committed to satisfying the requirements of ISO9001:2015 / AS9120 and all relevant legal and third party requirements.

Sil-Mid Limited (through the results of the management review of the QMS, customer satisfaction, results from internal audit and additional periodic analysis of performance) is committed to continual improvement at all levels and within all functions of the organisation. Procedures and processes are in place for all areas of the organisation. The procedures and processes in place ensure compliance with all of the aims and objectives identified at the management and director level.

Sil-Mid Limited is committed to the development and training of our personnel, this is key to the implementation and understanding of the QMS.

Quality is at the heart of our business

Note:  As an AS9120 company you can request visibility of our certification via the OASIS database.

Quality Policy

Sil-Mid Limited is committed to the effective implementation and maintenance of a Business Management System (BMS) which satisfies the requirements of BS EN ISO 9001:2015 & AS9120. We are further committed to ensuring that we satisfy all legal/statutory requirements as applicable and to enhancing customer satisfaction.

By adopting a 'process' approach we will promote a greater understanding and more effective control of inputs and outputs and the effects on stakeholders. 

By process performance evaluation and monitoring we will provide a platform for continual improvement and a framework for setting objectives. 

By engaging in risk-based thinking, we will strive to mitigate business risks and embed this thinking in our quality management system elements and design.

This policy and the Business Management System are fully endorsed and supported by the senior management team.

Quality Certificates

Note:  You can download PDF copies of our Quality Certificates below.

View our AS9120 Certificate

View our ISO9001 Certificate