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  3. International Delivery (Exports)

Do you provide delivery outside the UK?

Yes, Silmid.com supplies over 120 countries each year and our Customer Servicee Team is very experienced in all aspects of international trade.

Can I order for delivery outside the UK via the website?

Yes, Silmid.com is designed to support complex and export ordering requirements. Make sure you have registered and have completed the Delivery Address correctly so that the website can calculate your shipping cost correctly.

International Shipping Options

Delivery Option Price Description
(FCA) Free Carrier
Incoterms 2020
Non-Hazardous
£15.00

This option applies to Export orders and includes Non Hazardous packing. The goods will be ready for you or your Freight Forwarder to collect within 24 hours of your order.

Your carrier must have the Silmid.com Order Reference in order to collect the goods.

(FCA) Free Carrier
Incoterms 2020 
Hazardous Material
£30.00

This option applies to Export orders and includes IATA Hazardous packing and DGN Documents. The goods will be ready for you or your Freight Forwarder to collect within 72 hours of your order.

Your carrier must have the Silmid.com Order Reference in order to collect the goods.

(DAP) Delivered at 
place

Direct International
Shipping
HazMat Restrictions Apply for some countries 

Variable

International customers can choose to have their order shipped directly to an address in the requested delivery country. The charge for this is variable based on the goods being Hazardous or not and the weight of the consignment(s). This service covers a large number of countries but some are excluded.

If you do not see this option then your destination county is not supported and you can choose FCA and arrange your own shipping.

(FCA) Free Carrier
Consolidated Delivery
FREE

Business Customers that need to place a large number of orders during a week can request a consolidated weekly delivery.

Once agreed the Consolidated Delivery option will appear as a delivery option at the checkout, please contact us to set up this option. 

I think your shipping costs are high, can I have a discount?

If you feel our shipping rates are too high, simply select one of the FCA (Free Carrier INCOTERMS 2020) delivery options and you can nominate your own carrier to come and collect the goods from our Distribution Centre.

Note:  All required paperwork is provided and the goods will be packed based on your delivery country.

We work with all of the major carriers and have daily pickups by FedExDHL, and UPS.