Do I have a named contact at Silmid?

All credit accounts are allocated a named Account Manager who would be your usual first point of contact.

Who is my named Account Manager?

The name of your Account Manager is shown when you are logged in and in the My Account section of the website.

How do I contact them?

You can contact your Account Manager via email to the main info at silmid dot com email address.

What happens when they are out of office?

All of our Customer Success Team are able to support customer enquiries and if your usual Account Manager is absent from the office for any reason another member of the team will be pleased to assist you.