---
title: Can I have an update on my Back Order?
description: A back order is used when stock has to be ordered in from a vendor or supplier. A customer can have a number of back ordered items and these can be covered by a number of customer orders.
---

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# Can I have an update on my Back Order?

### How do I know when my back order will ship out?

The easiest way to check the **Estimated Ship Date** is to login to your [My Account page](https://www.silmid.com/my-account/) on Silmid.com and click on **[Outstanding Sales Orders](https://www.silmid.com/my-account/outstanding-sales-orders/)**.

**![](https://help.silmid.com/hubfs/image-png-May-18-2022-07-54-31-17-PM.png)**

### What is the Estimated Ship Date?

This is the date we expect to dispatch the goods and so they will arrive subject to the delivery option selected when the order was placed.

If the order is for delivery outside of the United Kingdom then the transit time will vary based on the shipping method and carrier used. Please allow a reasonable time for transit of goods following the shipping date.

**NOTE:** Estimated due dates are checked daily so it is useful to check your back order report often. And its quicker then emailing us for an update.

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