Yes, our fulfilment centre in Coleshill provides a click and collect service from our trade counter.
Ordering for Click and Collect is a straightforward process. During checkout, simply choose the 'Collection' option from the available delivery methods.
How long does it take for a click and collect order to be ready?
Once your order is ready for collection, our sales team will send you an email with your collection reference. You can then schedule a time to pick up your order from our warehouse.
Our Trade Counter operates on weekdays from 8:30 AM to 4:30 PM and is conveniently located at:
Silmid Limited
Unit 1&2 Roman Park
Roman Way
Coleshill
B46 1HG
For same day collection please order before 2.00pm
Please remember to bring your Order Confirmation email with you when you come to collect your order.
Do I need to bring an ID?
No, you only need to have your Order Confirmation e-mail so that we can ensure you are given the correct goods.
Is parking convenient?
Yes, we have reserved parking spaces at the front of our building and you enter through DOOR 3 - Trade Counter.
Tip: Follow this link to Google Maps for details of our location.
Press the doorbell, and a member of our team will assist you by verifying your Order Confirmation before handing over your items.
Uncollected Orders
If you do not collect your order as scheduled, the items will be returned to our inventory. Please note that a restocking fee of 15% of the invoice value will be applied to your account.